Windows Login - Touch Screen Devices

Dave shared this idea 7 years ago

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Some Windows users are unable to login once login screen has loaded.

Replies (15)
Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
  • 0391d9293fdfa1226053538ad6cd6e29Scan ok

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In reply to mbarrera2

Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
Appreciate the screenshot and feedback. We're working on it and will alert you once we've published a fix.

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In reply to mbarrera2

Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
Hola, a mi me pasa lo mismo, mismo problema.

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In reply to mbarrera2

Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
Hi all! I have the same issue. What do you need from my PC or app to help to solve?

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In reply to mbarrera2

Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
Thank you both for your feedback. We've got everything we need right now to resolve this bug. You're subscribed to the idea so once we find a fix you'll be automatically notified.

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In reply to mbarrera2

Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
Same here, runing w10, i3, 4gb of RAM. Stuck in the "Loading" screen.

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In reply to mbarrera2

Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
HI Dave. After upgrade to v0.6.0 still have the issue. Let me know what you need to try to solve.

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In reply to mbarrera2

Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
We've isolated the issue to be with Windows Touch Screen devices so will now work to find a fix. We're close!

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In reply to mbarrera2

Llevo más de 1 hora y no sale de la pantalla en negro con un letrero que dice cargar mixo
Yes! I have touch screen... Thanks and if you need more information, just let me know.

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We've just released v0.7 which includes a fix for Windows computers.

Please can you update your MIXO versions in app and let us know if you continue to have loading or login issues.

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In reply to Dave

We've just released v0.7 which includes a fix for Windows computers. Please can you update your MIX...
Hi Dave, i wating for v.0.7 download link. I tried to download from beta.mixo.dj but still downloading v0.6.

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In reply to Dave

We've just released v0.7 which includes a fix for Windows computers. Please can you update your MIX...
It's possible your browser was caching the page.

Please uninstall your app and delete local MIXO files:

https://support.mixo.dj/guide/how-do-i-uninstall-mixo

Then try again via:

beta.mixo.dj

Let us know if version 0.7 fixes your login issue.

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In reply to Dave

We've just released v0.7 which includes a fix for Windows computers. Please can you update your MIX...
For anyone who cannot upgrade in app, please uninstall MIXO on your Windows machine:

https://support.mixo.dj/guide/how-do-i-uninstall-mixo

Then download MIXO v0.7 via:

beta.mixo.dj

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In reply to Dave

We've just released v0.7 which includes a fix for Windows computers. Please can you update your MIX...
Hi Dave, i'm already in! Thanks a lot. Keep in touch!

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Ok so it worked!!!

YAY

i'll play with and provide more feedback as rquired

On Tue, Apr 21, 2020 at 2:25 PM MIXO Team <anon@mixo.dj> wrote:

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