IMPORT ERRORS
If you encounter an error while importing, please follow these steps in order:
- Uninstall MIXO.
- Download the latest version from the website and install.
- Try importing again
If the steps above do not resolve the problem, please email team@MIXO.dj with the following information:
- Description of the issue.
- Screenshot of the error, if possible.
- Log files from the date of the failed import, found in your MUSIC -> MIXO -> LOGS folder.
- The import file you were using (e.g., .xml, .nml, .m3u, or .csv).