wont sync

djtramp956 started this chat 6 years ago

We are looking into sync issues with Google Drive:

https://support.mixo.dj/t/google-drive-intermittent-connection

Could you please reset MIXO on both your desktop and phone:

On your desktop -

1. Disconnect cloud storage

2. Reset MIXO and wait for the confirmation message

3. Log out of MIXO

On your phone -

1. Log out of MIXO

2. Fully close the MIXO app

3. Go to Settings > Apps & Notifications > MIXO

4. Select Storage & Cache

5. Clear Cache and then Clear Storage

6. Uninstall MIXO from your phone

You can then log in to MIXO on your desktop and reinstall on your phone.

Let us know how you get on.