Windows Download

paul_derriscott started this chat 7 years ago

I have downloaded the desktop app, but it's blank when I open it up. I tried referencing, which brought up a login screen but my account details didn't work. Now, when I open the app there is just the blank page and refresh doesn't work.

Replies (6)

I have downloaded the desktop app, but it's blank when I open it up. I tried referencing, which brought up a login screen but my account details didn't work. Now, when I open the app there is just the blank page and refresh doesn't work.

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This is something we are working on fixing:

https://support.mixo.dj/t/windows-stuck-on-blank-screen

I've subscribed you to the idea to keep you updated.

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In reply to Guest

This is something we are working on fixing: https://support.mixo.dj/t/windows-stuck-on-blank-screen...
Thanks Miles.

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In reply to Guest

This is something we are working on fixing: https://support.mixo.dj/t/windows-stuck-on-blank-screen...
Hey Miles - I have tried clicking on the link provided above and I'm getting a page not found error 404. How's the fix coming along re: logging in? Currently I have the windows app downloaded, but it doesn't work, and the IOS app downloaded, but it needs the Windows app to work. Bit stuck!

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In reply to Guest

This is something we are working on fixing: https://support.mixo.dj/t/windows-stuck-on-blank-screen...
Apologies, the link has changed:

https://support.mixo.dj/t/windows-stuck-on-blank-screen

Our devs are working on this as a priority.

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The windows issue has now been fixed as of v0.9.0, please update in-app or download here:

https://beta.mixo.dj/

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