I would like help with the software I have had this issue for awhile

Hi there, what’s the issue exactly?

Please could you let me know the following:

1. Which MIXO version are you using? The latest is v2.15.

2. Which platform are you on? If Mac, is it Intel or Silicon?

3. Which import/export or tools are not working?

4. Please give details about the issue.

Thanks!

I'm on the latest version using a mac m3 pro max
when i open it on startup the web page goes white?

Have you tried downloading and installing from the website?
https://www.mixo.dj/download/MIXO-2.15.0.dmg

If you’re talking about the website login, please try clearing your history, cookies and cache.

yes none of that worked

did not work

Ah I have an idea. I think I’ve seen this once before when a user had mapped their system Music folder to a different drive or folder and that caused MIXO to crash on launch.

Do you have a custom setup?

If you’ve never used MIXO before (eg nothing to lose) you can try deleting the MIXO folder in Library/Application Support. Then delete the MIXO app and install 2.15 again.

NOT SURE IF CUSTOM SETUP BUT WILL TRY YOUR FIX

Will this work foe my ssd to work with my Engine Dj and/or xdj az

I'm not sure what you mean, sorry. Any luck getting it to work?