Hi,
The Android version of Mixo running on my Samsung S25 Ultra can't play the song until the end. Once loaded in the player, the track freeze after running a few minutes and the only thing to do is to play the next song.
With this bug, it's quite difficult to use the application, and makes me canceling my subsciption. It's sad, because all the rest runs well. Is there a way to resolve this problem?
Thanks for your help!

That's not usual but I think it can be caused by caching and if the track was not fully downloaded and cached previously then it will keep happening.

The way to resolve this is either using the 3 dots in the top right corner of the Player then choose "Reload Queue (Fix)", or Settings/Reset Tools -> "Reset Player Queue".

If neither of these tricks work, you can try Settings/Reset Tools -> Reset Local Library. After login, MIXO will have a freshly synced library from the cloud.

Let me know if any of these resolve the issue!

Hi Remko,
Thanks for all your possible solutions for the issue. I've tried them all and it partially solved the problem. The song plays a little bit longer but never till the end. After 4 minutes it will eventually freeze. Like you say, it seems to be a problem of caching or something related to buffer size.

Ok, I'll investigate this further. It doesn't appear to affect iOS, so seems specific to Android.

You're absolutely right. Android is not very "friendly" with music applications and often have issues with it. Thanks for your time involved in this and will renew my subscription knowing you will eventualy come with a fix. Have a good day Remko!

Ok I have just tested with an 8+ minute M4A track and it played right to the end of the track, then started playing the next track. I didn't encounter any issues and my phone was locked the whole time.

Can you confirm:

- Is it with all tracks?
- What type are your tracks, MP3 etc?
- Is it only when locked?
- Did it work before?

Thanks. Any further info you can provide will be greatly appreciated!

Hi Remko,
Yes, it happens with every track I play. They are all MP3/320/CBR. It happens after playing around 4:50minutes and whenever locked or not. It's been like that since the installation. Could it be because my Dropbox MIXO database contains about 14 000 tracks? Is the library too big maybe? I doubt it because everything is fine when running through the Windows version of the program.

No that's fine. MIXO can handle much larger libraries. Do you get lock-screen controls?

Just noticed something. If the screen stay on, the music doesn't stop. As soon the screen fades and turns off, the song will eventually stop. I think you're right, lock- screen controls are the issue.

I've noticed that my media controls are missing in the notification area and lock screen. I'm working on fixing this now. Maybe it will solve the issue but I'm not sure.

Meanwhile, please try turning battery usage for MIXO to "Unrestricted". You can do this via Settings → Apps → MIXO → Battery Usage. Same works for other apps with this issue (Spotify, YT Music etc).

Yes, I noticed. Would be a nice add-on in a further update 👍

I think we're close to a final resolution of this issue Remko! I've modified the battery settings for MIXO and until now 5 songs in a row with no interruption! Great! 👍

A new MIXO Android version (2.4.1) should be live soon with a fix for the missing notification area/lock-screen media controls. For some reason the progress slider isn't working and it's taking some time to debug, so that will be in a later release!

Hi Remko,
That will be a great addition to this nice spplication. Keep your dynamic and fast reaction to your users! Awesome 👍