Mixo Gold subscription is supposed to be deactivated

Wbuggg started this chat 11 days ago

Hi, I've been billed for mixo gold. I believe I did sign up for it and I've been trying to deactivate my subscription. But on your website, it appears as if I am not a paid subscriber. Can you help me ensure that I am not subscribed??

Replies (4)
Hi, I've been billed for mixo gold. I believe I did sign up for it and I've been trying to deactivate my subscription. But on your website, it appears as if I am not a paid subscriber. Can you help me ensure that I am not subscribed??

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Hi there, there are no MIXO subscriptions connected with this email address.

Do you have any other email addresses you may have used to create a MIXO account?

Please let me know and I will check for any related subscriptions.

Thanks.

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Yeah, I dug up another email, which turned out to be the one that I had upgraded.
joylessly_encounter555@simplelogin.com
I've downgraded now, thanks Remko

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Ok great! Yes, I see that. It’s now downgraded.

Thanks for using MIXO!

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