I am experieimporting from djay Pro Several files are missing

Gustavo started this chat 21 days ago

I am experiencing an issue when importing from djay Pro on my MacBook Pro. Several files are missing, and none of my hot cues transferred over. Could you please assist me with resolving this issue?

Replies (14)

I am experiencing an issue when importing from djay Pro on my MacBook Pro. Several files are missing, and none of my hot cues transferred over. Could you please assist me with resolving this issue?

0


Yes sure, please can you send me your "day Media Library" found in Music/djay?

You can upload your file here:
https://www.mixo.dj/uploads

I will then try to replicate. Please let me know which tracks are missing or have no hotcues. Thanks!

0


there are thousends of tracks with no hot cues

0


Ok I’ll see what I can find. If you can let me know one track I’ll try to find it.

0


I parsed over 30,000 cues points and can see that your tracks have them - see attached.

Please restart MIXO and try the import again.
  • library.pngScan ok
  • cues.pngScan ok

0


Just to keep you updated - I’ve noticed a few issues, like missing ratings and colours when importing your library so I suspect there are indeed some missing cue points.

I’m working on a fix!

0


Ok I think it's fixed! You should now see correct ratings, colours, playCount and all the cue points.

Here's a beta version with the fix, please let me know how it goes:
https://www.mixo.dj/download/beta-v2/MIXO-2.19.1.dmg

0


I tried testing with just one folder to save time, but I am still getting the same "missing files" issue. I attempted to relocate them with no luck, so I am giving up on this for now, Thank you

0


All of the hot cues should be there now but the files should only be missing if they are not on your computer/drive.

Did you look at the filePath column in MIXO? It will reveal the paths that MIXO imports from you database. Maybe you can tell me if they are old paths or something?

Please see my example attached from your "Brake Party" playlist.
  • paths.pngScan ok

0


Ah, my apologies. I think I see the issue and it's not something I've seen before. Let me see what I can do.

0


Ok should be fixed:
https://www.mixo.dj/download/beta-v2/MIXO-2.19.2.dmg

Thanks for your feedback on this, it's helped me find some interesting and unique situations!

0


This fixed the problem for me, btw. Thank you!

0


We discovered an issue that prevents future in-app updates in the current beta versions.

Therefore, please download and install the latest version from the website:
https://www.mixo.dj/download

Any issues, please let me know!

1


In reply to Remko

We discovered an issue that prevents future in-app updates in the current beta versions. Therefore,...
Thanks for all of your hard work! We appreciate it!

0