Hi Im running a MacBook Air Big Sur ver 11.7.1.0 1.7 ghz dual intel core

8gb 1600mhz ddr3



ssd hd intel hd graphics 5000 1536

love the software keep up the great work

Thanks for the kind words!

Please check the folder permissions, or grant MIXO full disk access via Mac settings.

Restart MIXO.

If that doesn’t work, what are the file types and how large are the files in size or duration? I think there’s a 2GB or 20 minute limit for analysis.

Remko
MIXO DJ team

super quick response and a Sunday thank you Remko. I have now given full access to the hard drives but it has not worked I have rebooted Mixo and the MacBook no large files any other thoughts .

thanks in advance Clive

Hmm ok. So you’ve selected a folder on your Mac (or drag dropped) and imported the tracks but analysis failed for all 84 tracks?

Remko
MIXO DJ team

Yes I drag and dropped the file

I also tried on individual tracks not in that folder the tracks get uploaded to the cloud successfully,

I have opened the program from another MacBook with out any joy .

Regards

Clive

The logs will tell you the reason why they are not analysed.

Music/MIXO/Logs

Remko
MIXO DJ team

Did you manage to find any useful logs?

Remko
MIXO DJ team

Yes I will load them when I get a chance

Sent from Outlook for iOS

Thank you that would be great. Hopefully it will give us more of an insight into what’s happening.

Remko

MIXO DJ team

hi Remko,

when I follow the path shown in the log the files are there and play in other software Virtual dj.

if I drag the mp3 from the file source into mixo file makes no difference does not read wave file bpm track cover

any other suggestions to help .Thanks in advance

Ok there must be an issue in the filePath - perhaps a strange character that is causing issues. Unlikely, but possible!

If you open Track Info (right-click the track) for one of your tracks that won't analyse or upload, please copy the filePath at the bottom of this page and send it to me.

If you notice anything wrong about the filePath, please let me know!

Remko

MIXO DJ team

I Worked out from your intelligence on file path, the folder structure is important to the drag and drop feature if the folder is in another folder and you drag it into the Mixo software it isn't happy if you go straight into a playlist there needs to be a folder matching the folder name from the source.Thank you.

Hi Clive, thanks for getting back to me on this. MIXO should recursively import everything from a folder (all tracks in all subfolders). I’ll have to check if there’s some sort of quirk with folder nesting but I didn’t think that would be an issue.