MIXO CHAT: Missing files on Prime Go

Missing files on Prime Go

Javier started this chat a year ago

My guess is that Engine is aware of the limitation and adds a workaround step that Mixo is not implementing? In any case, I've added a step to my workflow where I clean up filenames before importing into MIXO, but would like to have MIXO take care of it by itself.

Thanks!

Replies (34)

Javier

• a year ago

When exporting Mixo to Engine, everything seems to work fine. Problem occurs when exporting Engine to SD card, as there are several songs missing in the device (Prime Go non Plus). I've identified the problem as the filename of the songs (I'm using FLAC) having weird characters (I use a lot of music in Spanish). I do not have this issue if I import the file directly to Engine (bypassing Mixo). My SD is formatted as exFat.

My guess is that Engine is aware of the limitation and adds a workaround step that Mixo is not implementing? In any case, I've added a step to my workflow where I clean up filenames before importing into MIXO, but would like to have MIXO take care of it by itself.

Thanks!

Remko

• a year ago

Hi there,

Are you using MIXO to export directly to your SD card?

It's only designed to export to desktop.

We have a new beta feature getting released soon where you can export to a USB (or SD card in your case) and it also copies the tracks over and updates the file paths in the database. This seems to work well.

Remko

MIXO DJ team

Carl-Gerhard Wieners

• a year ago

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Case (german) Ä,Ü,Ö and the like.

Problem exists when when exporting Mixo to EngineDJ and then from Engine DJ to the SD/USB. I think it there is something going wrong with the character-conversion in the Engine DJ database.

You mean You can directly make an Engine DJ compatible USB/SD for use in the devices without the Engine DJ Software? That would be incredible! Where is the Beta? Would be glad to test!

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Great info, thanks! I'll investigate.

I doubt the USB export will make a difference in this case.

Remko

MIXO DJ team

Javier

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

It is as Carl mentioned. To put files into the SD, I go Mixo -> Engine -> SD. In the Mixo to Engine, the export seems to work fine (the files show on Engine). But when exporting from Engine to SD, the files are not located by the player (the music file IS IN THE SD THOUGH! but the player says "file not found" and it's greyed out).

Removing special characters from the FILE NAME before loading into MIXO fixes the issue. So it's likely a bug in how the Engine export DB is created when dealing with special characters

Remko

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

Much appreciated! I'll have a look at how they handle it and should be able to adapt the logic accordingly.

I'll keep you posted 👍

Remko

MIXO DJ team

Javier

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

Thank you! You're the best!

Remko

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

I can't actually see any difference between the file paths and names that MIXO writes to the Engine database, vs a direct import into the database for the same track. There are no conversions that I can see.

Can you give me an example of a file name that doesn't work on the external drive?

Remko

MIXO DJ team

Javier

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

Sure - I have a file with name El Niño y la Verdad - DILE.flac

If I import as it is to Mixo and then export to engine and then to SD, the player would have file greyed out. If I remove the "ñ" from the file name before importing into Mixo, everything works as expected.

Carl-Gerhard Wieners

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Hi, this is how the files are in the apps. Öspiel is another example.

Remko

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

I read on the Engine DJ forum that this is a known bug. However, one user suggested a work around...

1. After first sync to the external device, tracks with special characters appear red and don't load.

2. BUT if you unmount the drive after the initial transfer, then mount it again, all previous red tracks work perfectly!

Please can you test this suggestion and let me know if it works?

Remko

MIXO DJ team

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

By the way, here's the latest beta version with the direct export for Engine DJ USB:

https://www.mixo.dj/download/beta/MIXO-1.83.1.dmg

Let me know if that works differently, or if the suggestion earlier made any difference.

Remko

MIXO DJ team

Remko

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

Hi guys did you try the suggested workaround to see if that solves the issue with special characters?

Remko

MIXO DJ team

Javier

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

Hi Remko, haven't had the chance! I've had a busy week with events. You rolled out a DJay export update which saved me these last events so I have been using that instead of the Engine Mode of my Prime Go. Will text next week and get back to you! Thanks for all your help!

Remko

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

Oh that's great! I'm glad it's working well for you 👍

Remko

MIXO DJ team

Carl-Gerhard Wieners

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

Doesn't wir for me. :-(

Remko

• a year ago

In reply to Remko

Hi there, Are you using MIXO to export directly to your SD card? It's only designed to export to d...

Ok, try this one, maybe it's sorted now but I'm not sure:
https://www.mixo.dj/download/beta/MIXO-1.83.6.dmg

Remko

MIXO DJ team

Carl-Gerhard Wieners

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Will test today. :-)

Carl-Gerhard Wieners

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Didn't work.

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Which version did you test?

should be this one: https://www.mixo.dj/download/beta/MIXO-1.83.6.dmg

Remko

MIXO DJ team

Carl-Gerhard Wieners

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Did use that. I now have rewritten all tracks with difficulties via 'Find & Replace'

Carl-Gerhard Wieners

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Will there be direct export to USB fpr Recordbox also? :-)

Carl-Gerhard Wieners

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

What happened to the USB-Export? It vanished in new versions.

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Mac:

https://www.mixo.dj/download/beta/MIXO-1.84.3.dmg

Windows:

https://www.mixo.dj/download/beta/MIXO-1.84.3.exe

Remko

MIXO DJ team

Jasiel

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Tengo el mismo problema pero no necesariamente en Engine, cuando exporto en m3u y luego abro el playlist en el reproductor las pistas no las lee pero cuyas pistas tengan caracteres especiales Ö Á Ü Ñ, El reproductor no las encuentra porque al escribir el m3u modifica los nombres y son imposibles de encontrar, sucede lo mismo con estos compañeros que reportan con Engine.

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Hello, can you please explain how I can replicate this issue? Do you mean exported M3U files from MIXO are incorrect?

Remko

MIXO DJ team

Jasiel

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

¡Hola Remko! así es, el archivo m3u generado por mixo modifica los caracteres que tienen acentos o diéresis por simbología extraña. Por lo tanto cualquier reproductor o Engine en este caso no encuentra los tracks.

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Please can you send me your M3U? I tried on Mac and windows and the M3U contains the correct characters!

Remko

MIXO DJ team

Jasiel

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Claro, ojala pueda ayudar. Incluso si la carpeta contenedora tiene acento también da un error. (Sébastien Léger)

Chill House.m3u Scan ok

Jasiel

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Por cierto pensé que existía la posibilidad de transferir los archivos de las playlist a un HDD, Con el fin de sólo portar lo que uso y no toda la colección musical. Ojala puedan desbloquear esa posibilidad y con sólo arrastrar varias pistas copiar a un pendrive =(

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

As expected, everything appears correct on my device, so it's device-specific. I need to look into it:

Remko

MIXO DJ team

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Ok please try Export Playlists in this Beta:

https://www.mixo.dj/download/beta/MIXO-1.86.1.exe

Let me know if the paths look correct in the exported M3U!

Remko

MIXO DJ team

Carl-Gerhard Wieners

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

@Remko: Please check the link. ;-)

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<Message>The specified blob does not exist. RequestId:442454d1-201e-002e-06cd-cf4581000000 Time:2025-05-28T12:36:58.7109973Z</Message>

</Error>

Remko

• a year ago

In reply to Carl-Gerhard Wieners

I have the same problem with my Mixstream Pro Go, Special characters seem to be a problem. In my Cas...

Please try now!

Remko

MIXO DJ team