Connection to Mixo failed

Tsunoo started this chat 2 years ago

Hi !

Connection to Mixo failed. I tried to disconnect, quit the app, relaunch the app and reconnect : still impossible to connect to Mixo, from the Windows desktop app and from the Android app.

On desktop app, the import process could not complete: my tracks and playlists are not synced with Mixo cloud. On Android app, I cannot get the latest version of my library.

Thanks,

Tsunoo

Replies (5)
T
Hi !



Connection to Mixo failed. I tried to disconnect, quit the app, relaunch the app and reconnect : still impossible to connect to Mixo, from the Windows desktop app and from the Android app.

On desktop app, the import process could not complete: my tracks and playlists are not synced with Mixo cloud. On Android app, I cannot get the latest version of my library.



Thanks,

Tsunoo

1

T
I forgot to write: I am running 1.77 version on desktop and 1.76 on Android.

1

R
Hi there,



Please logout of your cloud storage then logout of MIXO, then login to MIXO and then try reconnecting your cloud.



Let me know if it works!



Remko

MIXO DJ team

1

T

In reply to Remko

Hi there, Please logout of your cloud storage then logout of MIXO, then login to MIXO and then ...
Hi Remko,

Yes, it worked. But I find that I very often need to logout : nearly on every import of my Rekordbox library... Do you think this will be someday corrected ?

Regards,

Tsunoo

1

R

In reply to Remko

Hi there, Please logout of your cloud storage then logout of MIXO, then login to MIXO and then ...
I'm not sure, it seems to be a new issue. We're looking into it!



Remko

MIXO DJ team

1