gold

bahar started this chat 2 years ago

but this is active GOLD in another my laptop

Replies (7)
B
but this is active GOLD in another my laptop

1

R
I have just emailed you about this privately.

Your MIXO:GOLD account was downgraded on 2nd October due to a failed payment, to which you should have received an email informing you of this. The reason was unknown.

You just need to upgrade again to reactivate your MIXO:GOLD account.

Thanks!



Remko

MIXO DJ team

1

B
but it's GOLD in another my laptop

1

R
Please logout, quit and restart MIXO on your other laptop, then login. It's probably lost connection to MIXO.



Remko

MIXO DJ team

1

B
it's still the same

downgraded

1

B
i logout but its the same

1

R
Your account is downgraded, it was downgraded on 2nd October because our system was unable to take payment.

All you need to do is upgrade again.

Remko

MIXO DJ team

1