1.71 dropbox issue

deathpectation started this chat 2 years ago

Hi there,

Please login on desktop, then check your mobile. You might need to logout and login or try "Force Sync Check" (Settings/Cloud) on mobile to reconnect.

Let me know how that goes!

Remko
MIXO team

Replies (9)

R
Hi there,

Please login on desktop, then check your mobile. You might need to logout and login or try "Force Sync Check" (Settings/Cloud) on mobile to reconnect.

Let me know how that goes!



Remko
MIXO team

1


D
I cant login now

1


R
Ok we've tested and there are no issues.

Please try this:
https://support.mixo.dj/guide/login-issues



Remko
MIXO team

1


R
Any luck?



Remko
MIXO team

1


D
The newest update on android doesnt allow to login to my dropbox

1


D
I can login on the computer, but I cant login on andoid, I cleared the cache, also restarted the phoned still nothin

1


D
ok after several try it works

1


R

In reply to deathpectation

I can login on the computer, but I cant login on andoid, I cleared the cache, also restarted the pho...
If you've connected Dropbox on your computer there should be no need to connect on mobile. After login to MIXO it will show connected.



If you're actually talking about login to MIXO that's something totally different.



We've tested in mobile data and WiFi and whilst a little slow, it logs in. We also tested login to cloud storage from mobile and that works as well! Both seem a little slower than usual so perhaps a busy day on the server. All seems ok though.



Remko
MIXO team

1


R

In reply to deathpectation

ok after several try it works
Great! Thanks for reaching out :)



Remko
MIXO team

1