Android App is unusable

Carl-Gerhard Wieners started this chat 2 years ago

I am not able to use the Android app at all, even after a big amount of de-installs and installs. It crashes as soon as it tries to download anything. New 1.6 is not better, but even worse.

Replies (10)

C
I am not able to use the Android app at all, even after a big amount of de-installs and installs. It crashes as soon as it tries to download anything. New 1.6 is not better, but even worse.

2


R
Hi there,



What version of Android are you using?



How many tracks do you have in your library?



Remko
MIXO team

1


R
To give you some context, mobile devices (both iOS and Android) cannot cope with large amounts of data processing.

The limit seems to be around 75k tracks, before white screens and reloading occurs, particularly while syncing from the cloud.

Desktop computers are different and can handle much more, due to far greater CPU, memory and cooling capabilities.

If you have a large library, you're basically hitting the limit that your phone can handle. We believe the system kills the app's process to avoid overheating and memory issues.

Maybe this info helps?

Remko

MIXO team

2


C
Okay, I had my whole collection (70000 Tracks) envolved, now I am down to 7000 as my main 'DJ Collection' (5 stars).

1


R

In reply to Carl-Gerhard Wieners

Okay, I had my whole collection (70000 Tracks) envolved, now I am down to 7000 as my main 'DJ Collec...
Is that working ok now in the Android app?



Remko
MIXO team

1


C

In reply to Carl-Gerhard Wieners

Okay, I had my whole collection (70000 Tracks) envolved, now I am down to 7000 as my main 'DJ Collec...
I don't know as mixo got me all tracks back even after resetting it.

1


R

In reply to Carl-Gerhard Wieners

Okay, I had my whole collection (70000 Tracks) envolved, now I am down to 7000 as my main 'DJ Collec...
After trimming your library on desktop and syncing the changes, everything should be ok after next login on mobile.

If you're still still seeing 70k tracks after login, your changes have not synced from desktop.



Remko
MIXO team

1


C

In reply to Carl-Gerhard Wieners

Okay, I had my whole collection (70000 Tracks) envolved, now I am down to 7000 as my main 'DJ Collec...
Maybe You could implement an option to be able to choose playlists to import?

1


R

In reply to Carl-Gerhard Wieners

Okay, I had my whole collection (70000 Tracks) envolved, now I am down to 7000 as my main 'DJ Collec...

1


C

In reply to Carl-Gerhard Wieners

Okay, I had my whole collection (70000 Tracks) envolved, now I am down to 7000 as my main 'DJ Collec...
Great! :-)

1