APPS iOS & Android - connect to the internet to login

dries_moerman started this chat 2 years ago

Hi

I’m experiencing an issue to login on the apps (both iOS on iPhone and iPad and android latest versions). I get the error: connect to the internet to login. On my MacBook and Windows PCs there are no issues.

I’ve consulted the Support FAQ for debugging: https://support.mixo.dj/guide/mixo-beta-debugging

And did all typical steps: restart, reinstall, connect to other internet connection or 4G.

I am running the latest MIXO version

Attached video of what happens

I get the error: connect to the internet to login

Devices: recent iPhone, iPad Pro, recent Motorola phone. They meet any system requirements needed.

My login details work. I've added this issue also to the open topic https://support.mixo.dj/t/4712-connect-to-the-internet-to-login-warning

Could you guide me through other debugging steps? Happy to go in a short video call if that helps..

Kind regards

Dries