Hi Mel,

Sorry to hear that, to help us debug what is happening could you please:

- Send screenshots of the issues you're seeing, especially helpful if you get any errors

- Let us know your Operating System & device info

- Confirm you meet our minimum requirements:

https://support.mixo.dj/guide/mixo-system-requirements

Once we have all this we can look to replicate the issues and get a report raised with our team.