mixo deletes local music library and redownloads after updating software.
Hello,
Every time MIXO is updated to a new version, it redownloads my entire local music library. I just wanted to give yall a heads-up, because its happened twice over the past week. Thank you for all you do!
John
Mister HIM
• 3 years ago
Every time MIXO is updated to a new version, it redownloads my entire local music library. I just wanted to give yall a heads-up, because its happened twice over the past week. Thank you for all you do!
John
1
Remko
• 3 years ago
Thanks for the heads up! Do you mean it re-downloads tracks on a secondary computer? Or deletes the library then re-syncs?
Have you done anything else like re-import from your DJ software?
Thanks,
Remko
2
Mister HIM
• 3 years ago
I simply updated to latest software version, and then saw that my entire mixo library was deleted. Mixo initiated the redownload process after the fact, but its the second update that caused this. I verified the same thing also happened on my laptop. So both my primary and secondary libraries deleted, then redownloaded after the update.
John
1
Remko
• 3 years ago
Doesn't show "Syncing..." in the track list area? It's possible that everything is still there but it's just doing a full check with the cloud.
You should still be able to see your playlists and track count though.
If that's not the case we'll investigate but I'm not sure how that can happen.
Let me know either way. Thanks!
Remko
1
Mister HIM
• 3 years ago
John
1
Remko
• 3 years ago
Out of curiosity, do you have individually downloaded playlists or did you turn on the toggle for Download All in Settings/Cloud?
Thanks for the info!
Remko
1
Mister HIM
• 3 years ago
John
1
Remko
• 3 years ago
1
Remko
• 3 years ago
Please let me know how you get on!
Remko
1
Pietra
• 3 years ago
1
marcos.alonso
• 2 years ago
Macbook Pro M1
1
Remko
• 2 years ago
We've also migrated all our users to a new super fast cloud database, so you'll need to update to MIXO v1.60 and reset your password to continue:
https://www.mixo.dj/reset
https://www.mixo.dj/versions
Any problems let me know!
Remko
MIXO team
1