Thanks for the feedback.



I've moved this to the roadmap.

same error over here also

Thanks for letting us know, you're subscribed to this idea so you'll get updated when there's a fix

The problem is still exists even in the latest version.

This issue is still 'In Progress' as per the roadmap, so rest assured we are working on it!

This has now been fixed in our latest release:

0.12.0

Download the latest version in App or via https://beta.mixo.dj.

Sorry guys,but MIXO still crashes when i'm trying to load Virtual database

To help us, could you follow this guide to turn on logs

https://support.mixo.dj/guide/how-to-turn-on-logs

Then import your VirtualDJ XML file again to repeat the error then go to: Music > MIXO > Logs - and send us the files there.

2020-05-26T10:30:07.120Z

Read file C:\Users\ThomAce\New.WAV: Start

2020-05-26T10:30:07.130Z

Read file C:\Users\ThomAce\Downloads\andy_moor__somna_look_back_edit.mp3: Start

2020-05-26T10:51:29.789Z

Read file C:\Users\ThomAce\New.WAV: Start

2020-05-26T10:51:29.800Z

Read file C:\Users\ThomAce\Downloads\andy_moor__somna_look_back_edit.mp3: Start

2020-05-26T10:51:40.846Z

Read file C:\Users\ThomAce\Documents\VirtualDJ\: Start

2020-05-26T10:51:40.855Z

Read file C:\Users\ThomAce\Documents\VirtualDJ\: Failed: Error: EISDIR: illegal operation on a directory read

2020-05-26T10:51:49.211Z

Read file C:\Users\ThomAce\Documents\VirtualDJ\database.xml: Start

2020-05-26T10:52:41.181Z

Read file C:\Users\ThomAce\Documents\VirtualDJ\database.xml: Start

Thanks, thomacepcg. I've passed this to our devs to look into further.

here is the log file

Could you both please send over the VirtualDJ database.xml files as well, thanks!

We're unable to replicate this bug. Would anyone be able to email us with their VirtualDJ database.xml file that is causing the issues so we can test it directly?

Thanks.

Hey Jon, what is the email to send to? I can send my .xml if still needed......

That would be great, thanks!

You can either attach it to a comment here or send it to anon@mixo.dj

ok I sent email but in case you cannot use the file here is another link via Dropbox:

https://www.dropbox.com/s/mcmbynhw3zt7fmh/database.xml?dl=0

We have identified a potential issue; make sure that your VirtualDJ install is updated to the latest version (8.4). We are still looking into a fix for other 8.# versions.

hey Jon, sent a reply to your email and it created a new ticket and I forgot to attach the screenshot, something I did not want to do, but we, well I am on 8.4 b5754 was updated today once I opened up the software. Prior to this I was already on v8.4 b5681, not sure why the xml file is showing an earlier version.

No problem at all, thanks for confirming!

We'll continue to look into this and let you know when a fix is ready.

This has now been fixed in our latest release:

0.14.0

Download the latest version in App or via https://beta.mixo.dj.