Hi, I just started using Mixo and plan to upgrade to gold is it works. I'm unable to analyze my tracks. I currently use Rekordbox with a Master Database on my USB Drive (using a Macbook Pro). I did notice when I tested a master Database straight from the Macbook, it successfully worked. But when using my USB, it fails everytime, it won't sync, it won't upload to Google Drive, nothing. I gave the App 'Full Disk Access' on System Settings to see if it would help but no luck. Could you please assist me as soon as possible so I can make the most of my free trial. Appreciate your help!

Hi there,

So you changed the import location to the master.db on your external drive and MIXO doesn't import anything? Or all the tracks import but analysis and upload don't work?

Please check the following:

1. Right-click the track list headers and add the FilePath column. Take a look and make sure the look correct.
2. Right-click a track and Show In Finder - does this work?
3. Double click a track - does it play?
4. Go to Music/MIXO/Logs and see if there are any relevant logs showing why analysis and upload failed.
5. You should also make sure MIXO has read/write permission the master.db and any other relative folders on your USB drive, then try again.
6. Go to System Settings → Privacy & Security → Files & Folders, click MIXO then enable Removable Volumes if it's there.

Feel free to send me your master.db, perhaps as a zip file.

You can upload your file here:
https://www.mixo.dj/uploads

It defintely has access to my USB Drive because whenever I import 'Tracks' and not my Rekordbox Master Database, it successfully analyzes and uploads them... it's seems to be only the Master Database from a USB that it won't analyze the tracks, and the wavefomr is not there/will not play a song

This screenshot is a track simply uploaded

This is the same track but from Rekordbox Master Database

Ahh ok that means MIXO can't find them. I bet they're relative links - if you add the FilePath column you'll probably spot the issue.

Out of curiosity, how do you get Rekordbox to create the master.db on your external drive? For me it's always created locally on my mac.

I don't understand what you mean... When I look at the file path on Mixo, it is the correct file path

To answer the Rekordbox question - I changed the location of the master database to my USB Drive, and it automatically set up the files/folder to have it be the main location for Rekordbox. I change this in settings everytime I set up Rekordbox on a new computer. You are correct, by default it will set it up locally first

If I can't fix this before the trial, I won't be able to use this!... Which is a big shame

No worries, I’ve extended your trial while I try to figure out what the issue is.

Is there anything you want to see that can help? Any screenshots?, log files?

Got it, thanks! I've now moved my database location to an external USB drive so I can try to replicate. I'll keep you posted...

So it's the correct path but the tracks don't play or analyse? It's really strange because I've now moved my master.db to a USB drive and added both local tracks and USB tracks and imported everything
into MIXO, on a mac, and everything works although I had to fix the paths for parsing beatgrid information.

Basically if those greyed-out tracks don't work in MIXO, it means they can't be found at the path. Can you take a screenshot of the track list in MIXO showing the filePaths? See attached example from my successful import.

Also, what do the logs say? Music/MIXO/Logs -> failed.txt. Do they all show 'track not found'?

I'm gonna reset everything and screen record the process for you... And send you my log files if it fails... I'll do that now

The tracks aren't even greyed out, they appear on the list as playable songs, I can even see the Hot Cue placements/colours... but the waveform is missing and plays no sound.

Looking at your screenshot and video I can see the problem immediately!

Your track paths show "Volumes/MAJ MUSIC/..." but in your video I can see that you've renamed your USB to "MAJ MUSIC 1" (with the 1 at the end).

Remove the " 1" from the USB name and try to play a track in MIXO. It will work immediately.

You can then select all tracks, right-click and select Re-Analyse tracks. Then select Artwork and Waveform - see attached.

You can then go to Tools/Actions and click Upload Tracks.

Ahhhh I see... Before I do this though, why doesn't it just use 'MAJ MUSIC 1' why is it changing it to 'MAJ MUSIC' ... The name on the USB intentionally has a number, I never changed it to have a number later on... Because I have MAJ MUSIC 1, 2 & 3 I like having the numbers so I sync my backups correctly... I can change it to not have a number if it genuinely solves the issue. But ideally, the software shouldn't be taking away the number no?, wouldn't you consider that a bug?... (Still willing to change my USB name if there's no other way).

I’m not sure if it’s a bug because the filePaths are taken directly from the database, which means they were imported before you added the 1. Do they still work in Rekordbox?

Yeah they 100% work in Rekordbox... Is there no way to keep the '1' at all??

I am totally confused. What do the paths look like in Rekordbox? Do they contain ../MAJ MUSIC 1/.. or the same as MIXO ../MAJ MUSIC/.. ?

I don't understand where the filePaths are coming from.

Please send me your master.db here:
https://www.mixo.dj/uploads

The File Path (Location) on Rekordbox does say MAJ MUSIC 1

I uploaded my Master.db to your link... (also, I appreciate you helping me)

I've fixed it! Building you a beta version now..

Amazing, thankyou!... I'll wait it out

Please try importing again in this version:
https://www.mixo.dj/download/beta-v2/MIXO-2.10.6.dmg

You will need to delete the existing tracks in MIXO first to avoid duplication (only this time because of the fix), or use "Mirror Mode" on the Import page.

Just following up to see if you had a chance to test the beta with the fix?

Hey Remko, sorry for the delay, over the weekend I had to do my gigs, I will try it today and get back to you!

Thanks! I'm pretty sure it's all good. We're just going live with a new version.

So far so good!... They are not failing to analyse anymore!!! It's going to take an estimated 5hrs to complete, which is expected because the library is 12,000+songs!... But I thought I'd give you an update from now... I'll let you know if they successfully play with the correct beatgrid/hote cue data... It's looking hopeful! :)

Yeah the beatgrids and cues should be there. It was/is a really strange quirk in Rekordbox that I've never seen before and I have no idea how to replicate it!

But I knew how to solve it ;)

Thanks for solving it, it does work successfully! Everything is working as it should!... If anything I'm happy to have helped find the strange quirk. So it's now prevented for anybody else in the future!