Thank you for sending over this feedback, we really appreciate it.



If you could let me know what OS system and MIXO version you are using then I will pass this onto our devs to review and work on fixing for you.

I am using OSX 10.14.5 & MIXO - 0.4.0

I have import my main Traktor Collection which is around 25mb having Songs somewhere between 18k to 19k.

The playlist is visible but songs are not showing,

If you import the same collection again it will make a duplicate playlist in the same playlist with a number without any warning.

For reference, I am attaching a few screenshot which will help you to rectify the issue.

Waiting on this guy to send over OS and MIXO version info and then can pass to miles.



Have made Miles responsible.

We are looking at improving the import process for large libraries:

https://support.mixo.dj/t/importing-large-libraries

Your screenshots only show 270 tracks, did the rest of your tracks finish importing?

A library this size will take some time to import and analyse, can you try importing a single playlist and let us know if it is empty once imported?

I understand large libraries takes time, I have given at least 3hours of idle time but here what happened when I selected my NML only 270 tracks showing rest is not importing to the MIXO also I have reinstalled the software and then when I import the library its shows an error.

Apart from that, I am not able to connect my Google Drive.

for your investigation, I am attaching both screenshots.

One More Error: MIXO Reset Failed. Try Again

Thanks for the screenshots.

We are aiming for the next update to fix the Google sign-in issue:

https://support.mixo.dj/t/google-drive-not-secure-error

How large are the files in the error message?



We're also looking into the failed error for NML imports:

https://support.mixo.dj/t/large-nml-import

Can you import just one of your playlists in NML format and let us know how you get on.

Make sure when you're exporting the playlist to not copy the tracks to the export location.

All songs are in 320kbps and.WAV I would say minimum 6mb to 80mb.

I am importing my main playlist which I use for my daily performance, nor I'm exporting or copying the tracks.

Errors I mentioned in my above post and after all, the troubleshoot from my end, not able to get the solution, I think the software is not supporting large NML files.

You need to fix this, do release an update.

Hi dj.raney, just to give you an update: The Google Drive 'not secure' issue has been fixed and we are still working on large library imports and issues with NML files.



We have had a few updates since your last reply, have you had any issues with importing in the latest version (0.10.0)?

Hi Jon,

Thank you for the update that good is not secure, what about Dropbox?



I have updated to version 0.11.0, the new update is pretty smooth reset option is working fine which was not working earlier.

The main problem persists, I don't know why I am not able to add a large playlist, also I noticed one thing today it is detecting the missing songs from the playlist but remaining songs are not showing.



You need to work on the large playlist before other updates because most of the DJs having a big playlist. I am using Traktor since 2012 that's why having such a big library.



Best

Raney

Dropbox hasn't had this issue and we haven't had any reports of this happening, however if you have noticed it, let us know.

You are able to add a large playlist, but we are aware that it can be slow right now and this is something we are working on as I write this!



I've added you to the idea so you'll be notified when this has been completed:

https://support.mixo.dj/t/importing-large-libraries

I just downloaded the new update 0.12. One change i noticed which is pretty smooth and was required, when i select my main collection NML now it show which playlist i wanna copy but after selecting the main playlist in which all my songs are updated non of the song is missing but still it does not show any song in MIXO.



If possible any of you can take remote access to my computer and check the error might this will help you to understand and solve the issue.

We can't do that unfortunately, but could you do the following and try importing again:

Follow this guide to turn on logs

https://support.mixo.dj/guide/how-to-turn-on-logs

Then go to: Music > MIXO > Logs - and send us the files there.

When you import your NML collection, does it show the progress bars for parsing, saving, analysing etc?

Also, try resetting MIXO and clearing the cache which can be found under Settings > Debug

I have enabled Log but not getting any option to send you a file from logs option.

It does not show any progress bar, when i select NML i get pop up which says few tracks are missing from NML.

Reset and Clear Cache performed many times but no help.



version: 0.13

You can attach the files to a comment here on the forum - there should be a couple of them in your Logs folder on your desktop with a path similiar to:

User > Music > MIXO > Logs



Thanks

This has now been fixed in our latest release:

v0.15

Download the latest version in App or via https://www.mixo.dj/download.