MIXO start but the screen is empty

deejim started this chat 6 years ago

I start Mixo but the screen stay empty. I have try to reload the view but it 's the same thing.

Best regards,

Replies (10)
D
I start Mixo but the screen stay empty. I have try to reload the view but it 's the same thing.



Best regards,
  • mixobug.PNGScan ok

1

G
Hey

This is something we're working on fixing

https://support.mixo.dj/t/windows-stuck-on-loading-screen

Please try the following:

- restart your computer

- reinstall MIXO https://support.mixo.dj/guide/how-do-i-uninstall-mixo

Let us know how you get on.

1

D
I have try restart and uninstall/reinstall.

It's the same thing.

Best regards,

1

G
Thanks for the feedback.

Can you add your computer info here:

https://support.mixo.dj/t/windows-stuck-on-loading-screen

1

D
I have put a screenshot of my configuration on https://support.mixo.dj/t/windows-stuck-on-blank-screen

1

C
Same at my laptop, tried uninstalling

1

D
Miles to add notes to this thread so we know what to do with it out of hours. IE - is this already in trello/with devs or do we need to keep fishing for more examples/info

1

S
I'm having the same issue.

1

D

In reply to SX SoundBoy

I'm having the same issue.
Thanks! We're on it:

https://support.mixo.dj/t/windows-stuck-on-blank-screen

1

J
The windows issue has now been fixed as of v0.9.0, please update in-app or download here:

https://beta.mixo.dj/

1