Google drive sync

Dj_Daverob started this chat 2 months ago

I haven't used mixo for a while, I've come back to upgrade to the paid version but I keep getting a message saying I need to connect to Google drive and whenever I do (on my phone and also on my laptop) I just get an error message saying "Oops! Something went wrong, please try again, or contact support"

Replies (2)

D
I haven't used mixo for a while, I've come back to upgrade to the paid version but I keep getting a message saying I need to connect to Google drive and whenever I do (on my phone and also on my laptop) I just get an error message saying "Oops! Something went wrong, please try again, or contact support"

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R
Hello and welcome back!

I think the best thing to do is this:

1. Make sure MIXO is up to date (v2.6). You can download the latest from the website if required.

2. Logout of cloud storage and of MIXO.

3. Logout of Google drive in your browser.

4. Now login to MIXO in the app again and reconnect Google Drive.

If you want to start over with a fresh MIXO library you can use Settings/Debug “Reset Everything”.

Hopefully this will resolve any issues you’re having.

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