Cannot upgrade to Gold

Dawid started this chat 12 days ago

When I enter my card info and press "Upgrade" button some kind of error field appears, but there is no text so I don't know what is wrong.

Replies (3)

D
When I enter my card info and press "Upgrade" button some kind of error field appears, but there is no text so I don't know what is wrong.
  • Zrzut ekranu 2026-08-10 194251.pngScan ok

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R
Please logout, then login again and let me know if it works.

Logout:
https://www.mixo.dj/logout-website

Login:
https://www.mixo.dj/gold

0


R
Did you have any luck with this? I had a look at the logs and can see your card was declined for “generic reasons” by your bank.

Please make sure your details are correct, try a different card or try Apple/Google pay on mobile.

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