Hi there,
just recently I've got the problem that the sync with OneDrive in my Mixo Android App isnt working anymore. After clicking on connect with OneDrive and logging into my OneDrive account I get the Error message "Oops! Something went wrong. Please try again or contact support".

Have tried this over several days, nothing worked. Also reinstalling or relogging does not help either. Version of the App on the phone is 2.5.1

Could you help? Thanks!

Hi there!

Please try this:

1. In the desktop app, disconnect cloud storage (Settings/Cloud), then logout of MIXO (Settings/Account).
2. Logout of OneDrive in your browser (important).
3. Now login to MIXO and connect OneDrive - this will prompt you to login to OneDrive again in the browser.

This should ensure a fresh connection is established.

Let me know if that works!

Hey Remko, I just did what you asked and now my WHOLE library is gone on my PC... The playlists are there, but the folders are missing (including the playlists) and no tracks are available. This is a HUGE fuckup...I mean luckily I should still have my library in EngineDJ and Rekordbox...but I hope that it synchronizes sopmehow. On my Android App everything is still as it was.
Also I am not quite sure how reconnecting onedrive on the desktop app would help with the android app. But I dont dare to sync the android app now....

Ok sounds like a sync issue then. If you do Force Sync Check in Settings/Cloud and it’s still the same then that’s your synced data.

If you re-import, MIXO will rebuild the structure and sync the changes. Then everything should be good.

I recommend doing a MIXO backup in Settings/Backups once you’ve reimported, just to save time if you need to restore at any point in the future.