App not responding

fermopack started this chat 6 years ago

We are aware of a startup issue with Windows users:

https://support.mixo.dj/t/windows-stuck-on-blank-screen

If you're not using a Windows machine do let us know the device, OS and version/model so we can look in to this.

Replies (8)
D
We are aware of a startup issue with Windows users:

https://support.mixo.dj/t/windows-stuck-on-blank-screen

If you're not using a Windows machine do let us know the device, OS and version/model so we can look in to this.

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F
I am a new user, downloaded the app, installed it, and when open, the app doesn't run.

Fermin

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D
Hey, are you using a windows computer?

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L
No Mac air

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F
win 10 latest build, 64 based system

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D

In reply to fermopack

win 10 latest build, 64 based system
We're aware of that bug with Windows. See:

https://support.mixo.dj/t/windows-stuck-on-blank-screen



I've subscribed you to the idea so you'll be notified when we've published a fix.

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D

In reply to lilwaleed

No Mac air
Hey, have you been able to login to MIXO with version 0.6 using your Mac Air?

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J
This issue has now been fixed, please update to the latest version in-app or download here:

https://beta.mixo.dj/

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