Files will not upload to dropbox

james started this chat 3 years ago

Every file I try fails to upload to dropbox, I have tried

Logout, then login again.
- Reconnect your cloud storage.
- Connect to a different network (can fix temporary blocking issues from cloud storage).
- Check your router/firewall isn't blocking traffic.
- Check your filePaths are correct and the tracks exist (eg they should play in MIXO).
- 'Cancel Upload' wait for sync to complete, then try uploading all of the tracks in a single playlist to see if it works:

I have even gone as far as completely removing Mixo, signing up with a different Email and setting up a brand new dropbox, still nothing

Replies (4)
J
Every file I try fails to upload to dropbox, I have tried

Logout, then login again.
- Reconnect your cloud storage.
- Connect to a different network (can fix temporary blocking issues from cloud storage).
- Check your router/firewall isn't blocking traffic.
- Check your filePaths are correct and the tracks exist (eg they should play in MIXO).
- 'Cancel Upload' wait for sync to complete, then try uploading all of the tracks in a single playlist to see if it works:

I have even gone as far as completely removing Mixo, signing up with a different Email and setting up a brand new dropbox, still nothing

1

R
Hi there,

That's really strange, there are have not been any changes in this logic for some time and everything is working fine for new and existing Dropbox connections as far as I can see.

If possible, please export your library to Rekordbox XML and send the file to me so I can investigate if there's something related to your tracks/filePaths.

You can send it to anon@mixo.dj

Thanks in advance!

Remko

1

J
I will send you the file when I am back in the office, but for curiosity sake I signed up for google drive and so far not one song has failed to uplaod yet it is at 14114 of 41984

1

R
Ok that's good to know. I wonder if your Dropbox for some reason does not allow you to upload? Perhaps a security setting or something?

I also know that Dropbox can't handle emojis or certain special characters. It could be that.

Remko

1